Accessing the service
The HNEkids Complex Care Coordination Service caters to the most medically complex children in the Hunter New England region.
Service eligibility
To be eligible for the service, children must:
- Access HNEkids health services within the Hunter New England Local Health District.
- Have a diagnosis expected to last longer than 12 months.
- Have three or more medical specialty teams involved in their care (this can be predicted for infants).
- Have no existing key person responsible for coordinating their care.
- Have a need for care coordination support.
- Not have Paediatric Palliative Care, HNEkids Rehab or NICU as their primary care team.
The importance of early referrals
Early referral allows the HNEkids Complex Care Coordinator time to create a care coordination plan and begin supporting the family before any coordination challenges arise - potentially avoiding these challenges all together.
To access the service, a referral from a healthcare professional is required.
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For more information or to access a referral form, visit Hospital Health Pathways or contact the HNEkids Complex Care Coordinator:
Ph: 0477 688 299 | Email: hnelhd-hnekidscomplexcare@health.nsw.gov.au